We are located in Sunny Southern California
-- Orders generally ship Tuesday and Thursdays*
*(This excludes weekends, holidays, and times when we have promotional sales where delays might occur.)
-- We do require signature confirmation on all orders over $500
-- All packages returned "Invalid Address" will be charged a $5 reprocessing fee
-- We are not liable for lost, stolen, or incorrectly delivered packages
US STANDARD SHIPPING
ORDERS $50 OR MORE - FREE SHIPPING - USPS 1st Class Mail
OTHER SHIPPING SERVICES OFFERED
-- USPS 1st Class Mail (4-7 business days/not guaranteed)
-- USPS Priority Mail (2-3 business days/not guaranteed)
-- USPS Priority Express (1-2 business days/guaranteed)
-- 1st Class International
-- Priority Mail International (6-10 business days/not guaranteed)
-- Priority Mail Express International (3-5 business days/not guaranteed)
-- Global Express Guaranteed (1-3 business days/guaranteed)
NOTE: All international orders are subject to duties/customs taxes on delivery (DDU), all customs fees are at the expense of the customer.
Be sure you know the customs policy for your country.
Use the tracking number provided with your shipment confirmation to contact your local Customs Office if you don't receive your package. They sometimes hold packages and will return to shipper if you do not contact them.
We are not responsible if package is returned due to lack of communication with Customs on your part.